HighSide Helpdesk

General Information 13

• Is HighSide HIPAA compliant? [Collaboration]
• Does HighSide have mobile apps? [Collaboration and Teams]
• What operating systems does HighSide run on? [Collaboration]
• Can I use my HighSide account on multiple devices/phones/computers/etc.? [Collaboration]
• Where can I download the latest version of HighSide's app?

See all 13 articles

Compare HighSide 1

• Isn’t Slack (or X company) “secure enough?”

Technology 3

• Why is there no web app?
• Why doesn't HighSide use passwords?
• What is end-to-end encryption?

HighSide & Relay 0

Guides 5

• Getting Started Guide: New Users! [HighSide Collaboration]
• Getting Started (for Administrators) [HighSide Collaboration]
• Managing your authorized devices
• Getting Started: SecureTeams
• Getting Started Guide: New Users! [HighSide SecureDrive]

Signing-in/Accepting an Invite 0

Creating/On-boarding a New Team 0

HighSide Tours 0

User Authentication 3

• What is the "verify" feature and how do I use it? [Collaboration]
• Help me, the address is wrong. [Collaboration]
• What is a HighSide address?

Guides & How-To's 8

• Notification Preferences
• How to Set up the Compliance Suite (Team Administrators) [Collaboration]
• How to Setup the Compliance Suite (Compliance Team) [Collaboration]
• How to switch audio modes on mobile [Collaboration]
• What to do if a user loses their keys?

See all 8 articles

Team Administration 10

• How do I invite new members to my HighSide team?
• Can I message people outside of my HighSide team?
• Can I remotely wipe the data off a lost device?
• What is the difference between "open channels" and "private channels?"
• Can my team have multiple administrators?

See all 10 articles

Payments 0

Collaboration 1

• What is HighSide LinkGuard?

Debug Logs 1

• How do I access/export my debug log?