HighSide Helpdesk

General 12

• Is HighSide HIPAA compliant?
• Does HighSide have mobile apps?
• What operating systems does HighSide run on?
• Can I use my HighSide account on multiple devices/phones/computers/etc.?
• Where can I download the latest version of HighSide's app?

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Compare HighSide 1

• Isn’t Slack (or X company) “secure enough?”

Technology 3

• Why is there no web app?
• Why doesn't HighSide use passwords?
• What is end-to-end encryption?

HighSide & Relay 0

User Authentication 3

• What is the "verify" feature and how do I use it?
• Help me, the address is wrong.
• What is a HighSide address?

Guides & How-To's 5

• Notification Preferences
• How to Set up the Compliance Suite (Team Administrators)
• How to Setup the Compliance Suite (Compliance Team)
• How to switch audio modes on mobile
• What to do if an NGR user loses their keys?

Team Administration 9

• How do I invite new members to my HighSide team?
• Can I message people outside of my HighSide team?
• Can I remotely wipe the data off a lost device?
• What is the difference between "open channels" and "private channels?"
• Can my team have multiple administrators?

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Pricing & Plans 1

• How much does HighSide cost?

Payments 0

Guides 3

• Getting Started Guide: New Users!
• Getting Started (for Administrators)
• How to Migrate from Hotshot to HighSide

Signing-in/Accepting an Invite 0

Creating/On-boarding a New Team 0

HighSide Tour & Downloads 0

Debug Logs 1

• How do I access/export my debug log?