How can we help you today?
Enter your search term here...
to submit a new ticket
Check ticket status
Pre-sales & General FAQ
Is HighSide HIPAA compliant? [Collaboration]
Does HighSide have mobile apps? [Collaboration and Teams]
What operating systems does HighSide run on? [Collaboration]
Can I use my HighSide account on multiple devices/phones/computers/etc.? [Collaboration]
Where can I download the latest version of HighSide's app?
See all 12 articles
Isn’t Slack (or X company) “secure enough?”
Why is there no web app?
Why doesn't HighSide use passwords?
What is end-to-end encryption?
HighSide & Relay
Getting Started Guide: New Users! [HighSide Collaboration]
Getting Started (for Administrators) [HighSide Collaboration]
Managing your authorized devices
Getting Started: SecureTeams
Signing-in/Accepting an Invite
Creating/On-boarding a New Team
What is the "verify" feature and how do I use it? [Collaboration]
Help me, the address is wrong. [Collaboration]
What is a HighSide address?
Guides & How-To's
How to Set up the Compliance Suite (Team Administrators) [Collaboration]
How to Setup the Compliance Suite (Compliance Team) [Collaboration]
How to switch audio modes on mobile [Collaboration]
What to do if a user loses their keys?
See all 6 articles
How do I invite new members to my HighSide team?
Can I message people outside of my HighSide team?
Can I remotely wipe the data off a lost device?
What is the difference between "open channels" and "private channels?"
Can my team have multiple administrators?
See all 10 articles
Billing & Payments
Features & Functionality
What is HighSide LinkGuard?
How do I access/export my debug log?
Help Desk Software