General Information

Is HighSide HIPAA compliant? [Collaboration]
Yes! HighSide is HIPAA compliant and able to sign BAAs for users on any of our billing tiers. For more information, or questions about other com...
Tue, 8 Dec, 2020 at 11:32 AM
Does HighSide have mobile apps? [Collaboration and Teams]
Yes! HighSide has apps for both the iPhone (iOS) as well as Android.  Latest versions of the apps are always available for download here: https://highsi...
Tue, 8 Dec, 2020 at 11:34 AM
What operating systems does HighSide run on? [Collaboration]
HighSide is officially supported on: Windows 7 and higher.  OS X 10.13 and higher.  Ubuntu 14 and 16 (64-bit).   iOS 12.0 and higher.  Android 7.0 No...
Tue, 8 Dec, 2020 at 11:35 AM
Can I use my HighSide account on multiple devices/phones/computers/etc.? [Collaboration]
Yes! All of your conversations and files can be seamlessly sync'ed across multiple devices; you can use HighSide at work, at home and on the go! To...
Tue, 8 Dec, 2020 at 11:36 AM
Where can I download the latest version of HighSide's app?
The most up-to-date HighSide app can always be manually downloaded through our download page. 
Tue, 29 May, 2018 at 12:57 PM
Can HighSide, Inc., the company, see/read/access my messages or files? [Collaboration]
Here is a handy list of things that HighSide servers, and therefore employees, can and cannot see. For more information, see our blog post How HighSide Work...
Tue, 8 Dec, 2020 at 11:38 AM
Does HighSide share my data with government agencies? [Collaboration and Teams]
HighSide has no ability to read or decrypt any of the messages or files shared by users on our platform. This means that if HighSide receives a subpoena...
Tue, 8 Dec, 2020 at 1:50 PM
Can I sign into multiple HighSide teams at once and switch back and forth between them? [Collaboration]
Yes! You can sign into multiple teams/organizations simultaneously and switch back and forth between them as necessary.  When you are signed into multip...
Tue, 8 Dec, 2020 at 11:40 AM
Does My Signup Token Expire? [Collaboration]
Yes, two weeks after you receive the invite, if it hasn't been used, it will expire and be unusable. HighSide will send you reminders throughout the fi...
Tue, 8 Dec, 2020 at 11:41 AM
What is the Compliance Suite? Who is it for? [Collaboration]
What is the Compliance Suite? Who is it for? HighSide’s compliance suite is a secure, end-to-end encrypted, information archiving and eDiscovery platfor...
Mon, 5 Apr, 2021 at 2:37 PM