Guides & How-To's

Notification Preferences
Notification preferences determine when, where and why you receive notifications from your HighSide account(s).  They're designed to be highly cust...
Wed, 26 Feb, 2020 at 7:42 AM
How to Set up the Compliance Suite (Team Administrators) [Collaboration]
In this guide we will explain how to initially set up the Compliance Suite within HighSide.  The high-level process for setting up the Compliance Suite ...
Tue, 8 Dec, 2020 at 12:03 PM
How to Setup the Compliance Suite (Compliance Team) [Collaboration]
Prerequisite: Your team's Super Admin must initiate the Compliance Suite setup.  This guide will explain how to set up the Compliance Suite from th...
Tue, 8 Dec, 2020 at 12:04 PM
How to switch audio modes on mobile [Collaboration]
Changing your audio mode on mobile from Speaker to the phone audio is made super easy with HighSide. While on a call using HighSide Voice and Video simply c...
Tue, 8 Dec, 2020 at 12:02 PM
What to do if a user loses their keys?
If a user using HighSide loses their keys for whatever reason (Whether their computer is reset or something becomes corrupted on their machine) and they don...
Tue, 8 Dec, 2020 at 11:59 AM
Sending Messages [SecureTeams]
With the HighSide SecureTeams plugin for Microsoft Teams, sending encrypted messages in Microsoft Teams has never been easier. This article assumes you'...
Mon, 14 Dec, 2020 at 4:08 PM
Sharing Files With Guest Users Using SecureDrive
Using SecureDrive to share files with your external guest users is easy and simple to do! First you should start by inviting your guest user to your team an...
Tue, 30 Mar, 2021 at 10:31 AM
Properly Permissioning SecureDrive
Within SecureDrive permissioning is done at the Drive level. Any user that has access to a drive will have access to all files within the Drive. To ensure y...
Wed, 14 Apr, 2021 at 12:59 PM