Team Administration

How do I invite new members to my ClearChat team?
Inviting your team members to join you on ClearChat is easy!  Team administrators invite new members from within the ClearChat application itself. Simpl...
Sun, 5 Mar, 2017 at 11:38 PM
Can I message people outside of my HighSide team?
Soon! In the near future HighSide will support a feature called, "guest users."  Guest users are people from outside of your team/organization...
Wed, 8 Nov, 2017 at 6:30 PM
Can I remotely wipe the data off a lost device?
Yes!  Team administrators can remotely wipe/erase all the ClearChat data off of a user's device at anytime (in the event that the device is lost, c...
Sun, 5 Mar, 2017 at 11:39 PM
What is the difference between "open channels" and "private channels?"
Open channels are both visible and joinable by anyone on your team's contact list.  Private channels are invite-only and are only visible to team m...
Thu, 13 Dec, 2018 at 6:11 PM
Can my team have multiple administrators?
Soon! This is a feature currently in development.  You will soon be able to upgrade normal users to company administrators from within the ClearChat app...
Sun, 5 Mar, 2017 at 11:39 PM
How do I upload or change my avatar?
To upload or change your avatar, simply:  Navigate to the settings tab.  Select, "General."  And click "Select new avatar" to se...
Thu, 13 Dec, 2018 at 6:11 PM
User Permissions and "User Groups"
User permissions are determined by the "group" a user is assigned to. There are four default user groups which can be modified, but not deleted: Su...
Tue, 12 Sep, 2017 at 12:08 PM
What is the Compliance Suite & Compliance Bot?
Article removed because the setup process is changing at the end of September 2019. To set up the current compliance suite, please follow in-app instruc...
Mon, 9 Sep, 2019 at 3:08 PM
What happens if I deactivate a user? How do I reactivate a user?
Coming soon. 
Thu, 11 Oct, 2018 at 8:30 PM