Team Administration

How do I invite new members to my HighSide team?
Inviting your team members to join you on HighSide is easy!  Team administrators invite new members from within the HighSide application itself. Simpl...
Fri, 17 Jan, 2020 at 10:04 AM
Can I message people outside of my HighSide team?
Absolutely! Highside supports a feature called, "guest users."  Guest users are people from outside of your team/organization who can be invit...
Fri, 17 Jan, 2020 at 9:40 AM
Can I remotely wipe the data off a lost device?
Yes!  Team administrators can remotely wipe/erase all the HighSide data off of a user's device at anytime (in the event that the device is lost, co...
Fri, 17 Jan, 2020 at 9:57 AM
What is the difference between "open channels" and "private channels?"
Open channels are both visible and joinable by anyone on your team's contact list.  Private channels are invite-only and are only visible to team m...
Wed, 22 Jan, 2020 at 11:09 AM
Can my team have multiple administrators?
Absolutely!  When someone creates a team they are designated as that team’s “Super Admin”. As soon as they invite new people to the team they can change...
Fri, 17 Jan, 2020 at 9:59 AM
How do I upload or change my avatar?
To upload or change your avatar, simply:  Navigate to the settings tab.  Select, "Edit Profile".  And click "Select new avatar"...
Fri, 17 Jan, 2020 at 10:07 AM
User Permissions and "User Groups"
User permissions are determined by the "group" a user is assigned to. There are four default user groups which can be modified, but not deleted: Su...
Tue, 12 Sep, 2017 at 12:08 PM
What is the Compliance Suite & Compliance Bot?
Article removed because the setup process is changing at the end of September 2019. To set up the current compliance suite, please follow in-app instruc...
Mon, 9 Sep, 2019 at 3:08 PM
What happens if I deactivate a user? How do I reactivate a user?
Deactivating a user will inhibit them from accessing the team they have been deactivated from. They will not be able to see files or chats nor will they be ...
Fri, 17 Jan, 2020 at 10:05 AM